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Privacy Policy

1. Introduction

Welcome to London Butterfly Gardens Ltd. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

 

2. Information We Collect

2.1 Personal Data

We may collect the following personal data from you:

  • Name
  • Email Address
  • Telephone Number
  • Postal Address
  • Payment Information (for purchasing tickets or services)
  • Any other information you voluntarily provide

2.2 Non-Personal Data

We may also collect non-personal data such as:

  • IP Address
  • Browser Type
  • Operating System
  • Referring Website
  • Pages Visited

3. How We Use Your Information

3.1 Personal Data

Your personal data may be used for the following purposes:

  • Providing Services: To deliver the services you have requested.
  • Communication: To respond to your inquiries, send you updates, and provide customer support.
  • Marketing: To send you promotional materials and offers (with your consent).
  • Billing: To process payments and manage your account.

3.2 Non-Personal Data

Non-personal data is used to improve our website and services, analyze trends, and gather demographic information.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given us explicit permission to process your data.
  • Contract: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: When we are required by law to process your data.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, IT services).
  • Legal Authorities: When required by law or to protect our legal rights.

6. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or alteration.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request corrections to any inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data.
  • Restriction: You can request the restriction of processing your data.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at info@londonbutterflygardens.co.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting London Butterfly Gardens Ltd. with your personal data. We are committed to protecting your privacy and ensuring a safe and enjoyable experience with us.